Our employees thrive in a fun, fast-paced environment where they work closely with members to help them achieve greater financial security. Our employees enjoy competitive salaries, a comprehensive benefits package, premium pay for Saturday hours, and the opportunity to participate in a leadership development program.

Job Description:
Highlights from the job description include:

  1. Collects past due and over-limit accounts by locating and notifying delinquent members; requesting payment from members, establishing repayment schedules with members by telephone, in person, or by other means
  2. Represents the Credit Union in court by serving as a witness in selected court hearings
  3. Resolves credit report disputes by verifying the accuracy of members’ credit reports and updating them when necessary
  4. Prepares reports for the Delinquency Committee by collecting, analyzing, and summarizing information
  5. Minimizes losses by referring certain member accounts to an attorney
  6. Acquires reaffirmation of credit union accounts by contacting debtors, attorneys, preparing reaffirmation agreements, attending first meeting of creditors, objecting to discharges if fraud has occurred
  7. Minimizes losses in bankruptcy proceedings by filing proof of claim, monitoring bankruptcy accounts for assets until they have been discharged
  8. Processes court order wage attachments by establishing escrow accounts, freezing the appropriate members’ accounts
  9. Resolves delinquency issues that arise as a result of payroll problems by investigating accounts, making necessary changes to members’ payroll cards

Work Schedule:

Monday 8am to 4pm
Tuesday 8am to 4pm
Wednesday 8am to 4pm
Thursday 8am to 4pm OR 10am to 6pm
Friday 8am to 4pm

Please note the following about this work schedule:
Although the primary location for this position is in Towson, employees may be required to work at other branch locations (including GBMC and Perry Hall) on an as needed basis.  

This individual will be expected to attend local court cases as a witness, approximately once per month, using personal transportation.

About our Dress Code:
BCEFCU is a financial institution and as such, we aim to present a professional appearance and environment. Our dress code guidelines of conservative attire reflect this. Please note that visible tattoos must be small or covered, and body piercings are limited to conservative ear piercings for both men and women.

Minimum Qualifications:
In order to be considered, applicants must possess the following minimum qualifications:

  • Diploma from a public or accredited private high school or the possession of a high school equivalency diploma
  • One year experience in the financial services industry with collections experience preferred

Other Job Requirements:

  • Make arithmetic calculations involving fractions, decimals, and percentages
  • Proficient in the use of personal computers, internet applications, e-mail, and various windows-based software applications including word processing
  • Ability to lift and/or move up to 10 pounds
  • Applicants will also be required to submit to a criminal background check and credit report review.
  • Valid driver's license and personal transportation required to attend local court cases periodically

Interested? Great!

For more information, or to apply, please visit

Baltimore County Employees Federal Credit Union is an Equal Opportunity Employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or veteran status, or status within any other applicable protected group.