Resources

The MD|DC Credit Union Association’s 2018 Annual Meeting & Convention was held June 3-5 in Ocean City, Maryland and featured dynamic presenters, informative educational sessions, live entertainment, and networking opportunities. The presentations for the following breakout sessions are available: (Please check back for additional presentations)

Reputation Risk is Real: Tips for Improving Online Brand Reputation: Madison Harbin, Callahan & Associates

Getting Off the Loan Hamster Wheel: Successful Loan Retention Strategies: Joe Brancucci, CU RateRest

BSA Training for Volunteers & Executives: Andre Lucas, MD|DC Credit Union Association

Your Analytics Journey: Looking Beyond Tomorrow:  John Slack, CUNA Mutual Group (Coming Soon)

Future Proof Your Credit Union with Cloud and Purpose: Ryan Frost, and Paul Ellsworth 1 on 1 Technologies (Coming Soon)

Top Ten Opportunities to Maximize Member Experience: James Guild, CU Engagr (Coming Soon)

Fighting Fraud Beyond the Neural Network: Jack Lynch, PSCU (Coming Soon)