Call Center Representative

Advantage Financial FCU
The ideal candidate is responsible for assisting members with information on all Credit Union products and services.

Position Responsibilities: The ideal candidate is responsible for assisting members with information on all Credit Union products and services by phone in a prompt and courteous manner. Process loan requests and member's financial transactions accurately, timely and professionally, while guiding members toward appropriate products and services.

Position Requirements: Previous customer service or financial institution experience preferred. Good oral and written communication skills. Strong member service skills, highly organized, detailed oriented, problem solving abilities and able to work a flexible schedule.
High School Diploma or equivalent (GED) required. Must be familiar with Microsoft Office suite. Experience with Symitar Episys a plus.

Application Instructions: Qualified candidates may email resumes to ctaylor@dvafcu.org or respond via fax to 202-737-2992.

Company Info:
DVA Federal Credit Union is full-service financial institution with more than $100 million in assets offering competitive salaries, benefits,401K match and travel allowance. Its headquarters are near the Metro Center subway stop in downtown Washington, DC.