Director of Lending

Del-One FCU
Responsible for planning, organizing, and directing the Credit Union's lending services including, consumer loans, business loan services, and member insurance functions.

POSITION TITLE: Director of Lending                                             
DEPARTMENT: Management
CLASSIFICATION: Exempt                                                     
POSITION REPORTS TO: Chief Lending Officer
POSITIONS SUPERVISED: Loan Officers, Lending Specialist, and Loan Processor

Ensures that lending operations are in accordance with established policies, procedures, and legal requirements. Ensures that lending activities result in maximum volume, appropriate profit for the Credit Union, and a minimal delinquency ratio. Analyzes and evaluates the effectiveness of lending services. Supervises and appraises the activities of lending staff and ensures that all lending services are professionally delivered and members are well served.

Assumes responsibility for the development and implementation of effective Lending planning.
Assists Senior Management with long and short-term Credit Union planning. Contributes to developing a total lending strategy for the Credit Union
Participates in developing lending policies and procedures and ensures that they complement organizational goals.
Executes established goals and coordinates their implementation with other departments and with Credit Union staff.
Complies with all Credit Union policies and procedures including those related to Bank Secrecy Act regulations

Ensures the effective performance of lending related services
Ensures that lending activities are conducted in accordance with established policy guidelines and standards, and are properly documented
Conducts periodic reviews of existing policies to ensure effectiveness. Ensures that policies are updated and are in accordance with evolving regulations, legal requirements, and industry trends.
Ensures the maintenance of statistics relative to loans issued, report data, delinquency follow-up, etc.
Ensures that insurance functions support member needs and are well coordinated with lending operations
Ensures that loans, accounts, and property management are managed effectively to meet the needs of borrowers

Assumes responsibility for the effective administration of lending functions
Manages and oversees expenses. Pursues cost-saving measures
Keeps The Chief Lending Officer informed of loan activities, progress toward established objectives, and of any significant problems
Completes required reports and related documents promptly and accurately, and in compliance with Credit Union guidelines and Ensures the maintenance of department records.
Attends meetings as required
Ensures the availability of adequate services and materials to support lending activities
Maintain up-to-date knowledge of changing economic conditions, Delaware real estate law, and federal and state laws that may impact the Credit Union’s lending operations

Effectively supervises personnel, ensuring optimal performance
Provides leadership to assigned personnel through effective objective setting, delegation, and Conducts staff meetings as required. Assigns, directs, and coordinates work.
Ensures that personnel are well trained, effective, and optimally used. Instructs personnel regarding policy, procedure, and program changes and ensures that they are well informed regarding related legal and regulatory developments.
Conducts performance appraisals as required. Formulates and implements corrective actions as needed.
Ensures that staffing levels are appropriate and human resources are effectively utilized. Conducts interviews and assists with hiring as needed.

Assumes responsibility for ensuring that professional business relationships are established and maintained with members, vendors, the business community, and trade organizations.
Ensures that members are properly informed of Credit Union loan policies and procedures
Ensures that requests, problems, and questions are promptly resolved
Ensures that the Credit Union's professional reputation is maintained throughout lending and business transactions with members

Assumes responsibility for related duties as required or assigned
Ensures that work area is clean, secure, and well
Stays informed regarding developments and changes in lending services and maintains knowledge of competitors’ rates, terms, etc.
Cross-sells Credit Union

Lending services are efficiently and effectively provided in accordance with established Credit Union policies and standards and with applicable laws and regulations.
Problem loans are closely tracked and effectively resolved.
Safe and sound lending practices are maintained which result in delinquency ratios no higher than the national averages.
Good relationships exist with members and businesses and their financial and lending needs are properly assessed and met.
Department personnel are well trained and efficient, and their activities are well directed and coordinated.
Required reports and records are accurate and timely.
Senior Management and the Board of Directors are appropriately informed of Lending activities and of any significant problems.
Suggestions for improved efficiency are provided.

EDUCATION/CERTIFICATION: Bachelor’s degree in finance/related field or an equivalent combination of formal training and experience
REQUIRED KNOWLEDGE:  Thorough knowledge of Credit Union loan products and applicable policies and standards. Understanding of government regulations and legal requirements involving lending, collections, insurance, and related functions
EXPERIENCE REQUIRED: Five or more years of progressive lending experience in a Credit Union or similar financial institution. Three or more years of supervisory experience managing a team.
SKILLS/ABILITIES: Strong leadership, supervisory, and interpersonal skills. Good organizational, managerial, and problem-solving abilities. A high level of analytical skills. Ability to operate related computer applications and business equipment.

TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly
AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information
REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers
AVERAGE VISUAL ABILITIES: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery
PHYSICAL STRENGTH: Sedentary work, sitting most of the time; exerts up to 10 lbs. of force occasionally

No hazardous or significantly unpleasant conditions

REASONING ABILITY:  Ability to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions. Able to interpret a variety of technical instructions and can deal with multiple variables
MATHEMATICS ABILITY: Ability to compute discount, interest, profit, and loss; commission markup and selling price; ratio and proportion and percentage. Able to perform very simple algebra.
LANGUAGE ABILITY: Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ability to prepare business letters, proposals, summaries, and reports using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to conduct training, communicate at panel discussions, and make professional presentations.

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

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