Operations Support Representative II Deposit Services

MECU Credit Union
With moderate supervision, processes various transactions to member’s account.

MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. With more than $1.2 billion in assets and located in historic downtown Baltimore, MD, this not-for-profit financial institution proudly serves more than 100,000 members.
We currently have the following position available located at our Corporate Office, One South Street, Baltimore, MD 21202

Position Summary: With moderate supervision, processes various transactions to member’s account. Provides administrative and operational support for various functions within Operations such as affidavits, encoding errors, shared branch, or other member initiated requests in accordance with established systems, regulations, policies, procedures, and department guidelines.

Essential Functions: Support mandated processes such as unclaimed property, B notices, and IRA distributions. Review and resolve daily, weekly, monthly and ad hoc reporting exceptions in order to maintain accurate member record. Service in back-up role for initiating wire transfer requests to support eTransactions area. Balances daily as well as meets established department deadlines and goals. Relies on experience and demonstrates appropriate judgement in daily processes. Ability to perform duties of the Support Representative I – Deposit Services 

Position Requirements:
High School diploma required; Minimum of two (2) years of relevant experience preferred; mastery of all basic core system processes. Proficient with computer applications such as Microsoft Office.


MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MECU conducts credit, bond and background checks.