MD|DC Credit Union Association Hosts Inaugural Tech Summit

Industry leaders come together to explore challenges and opportunities facing credit unions.

tech summit panel 870x336(left to right) James Guild, CU Engage; Shahar Ziv, PayPal; Guillermo Kopp, Microsoft (Jason Putsche Photography)

Recognizing that technology is radically changing the way credit unions do business, The MD|DC Credit Union Association hosted its inaugural Tech Summit featuring a dynamic lineup of experts and visionaries who are pushing the boundaries of technology and transforming the member experience.

The two-day summit was held August 20-21 at MGM National Harbor in Maryland. Industry influencers and thought leaders came together to explore the challenges and opportunities facing credit unions including:

• New business models and organizational transformation
• Integrating artificial intelligence, machine learning and cloud computing
• The role of blockchain or distributed ledger technology in a digital strategy
• Delivering a personalized experience by leveraging technology

“The key takeaway to integrating new technology is to never lose sight of what sets credit unions apart from other financial institutions – a highly engaged member experience,” said John Bratsakis, MD|DC Credit Union Association President/CEO. “The great differentiator is still that personal connection credit unions make with their members, whether it’s delivered through a digital platform or in-person. I want to thank our presenters for sharing their insights and engaging in robust discussions that will help our credit unions effectively navigate the digital revolution.”

The summit featured nationally recognized leaders in tech and financial services:

• John Ainsworth, CULedger, President/CEO
• Julie Esser, CULedger, Chief Engagement Officer
• James Guild, CU Engage, Co-Founder & Managing Partner
• Devon Kinkead, Micronotes, CEO & Founder
• Guillermo Kopp, Microsoft, Director, Financial Services Industry
• Jeremiah Lotz, PSCU, VP of Product Management
• Mark Sievewright, Sievewright & Associates, Founder & CEO
• Shahar Ziv, PayPal, Senior Director of Global Corporate Strategy

Check out the photo gallery here.